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Sales Assistant - San Francisco California
Company: KOHLER Location: San Francisco, California
Posted On: 05/04/2024
Sales Assistant Work Mode: Onsite Location: Onsite at San Francisco, CA Opportunity The primary responsibility of the Sales Assistant is to ensure a gracious shopping experience for all ANN SACKS clients via "The Ann Sacks Way". The Sales Assistant is responsible for working side by side with the sales staff and Showroom Manager, adding value and efficiency to the client experience. Success in this position includes execution of both Client-Facing and Stock/Operations duties in support of the Showroom's Sales and Client Engagement Goals. Professional growth opportunities include potential candidacy for Design Sales Consultant 1 positions. Specific Responsibilities Client-Facing Responsibilities - Act as a Concierge provide a Warm Welcome, leading Brand Introduction & Showroom Journey
- Gracious Qualifying of all Clients (Design Trade, Homeowners, Trades)
- Fielding and directing customer inquiries via Phones & General Email In-Box
- Utilize Salesforce to document client interactions, including phone calls and quote requests.
- Assist clients as needed on the selling floor
- Support team with quote creation as requested
- Showroom Operations Responsibilities in partnership with Showroom Manager
- Maintain sample inventory, including order placement and shipment receiving.
- Maintain office supplies including hospitality items, wrap/pack materials, and marketing collateral
- Merchandising support of all displays
- Develop Product & Showroom knowledge
- Become familiar with showroom layout and displays
- Assist in Showroom merchandising and general upkeep, including light housekeeping
- Gain working knowledge of all product lines and specifications Marketing & Client Engagement Activities
- Assist in preparation of Launches, client appointments, materials prep, and follow up
- Operational and Hosting Support for execution of showroom events
- Salesforce Administration of Material Bank Leads, follow-up communications as directed
- Social media: Instagram Account Administration as directed by Showroom Manager & Central Office Support of Retail Assortment (where applicable)
- Monthly Retail Category Sales Goals
- Inventory management & Reporting of Retail Products according to established cadence
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