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Sales Support Coordinator - Bakersfield California
Company: Patterson Location: Bakersfield, California
Posted On: 05/03/2024
Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.Job Description:The Sales Support Coordinator is responsible for coordinating the sales of Patterson animal health products and services. Additionally, incumbent acts as a liaison and a source of information for key stakeholders, including but not limited to customers, operations, sales, and leadership teams.Responsibilities: - Accurately processes returns, credits, and customer rebills.
- Assists sales representatives and leadership with reporting needs.
- Serves as a reliable source of information for customers and field team.
- Supplements customer contact in absence of a Territory Manager
- Works in conjunction with both Operations Manager and sales. management to enable strong cross-functional processes.
- Prepares quotes, proposals, and ensures the full execution of contracts.
- Maintains accurate customer and order logs, records, and files.
- Tracks customer accounts and manages order fulfillment process.
- Tracks customer rebates and requests credit on accounts or payment by checks.
- Performs other duties as assigned.Required Qualifications
- High school diploma or equivalent; and minimum of two (2) years of experience in customer service and/or sales support position
- Strong verbal and written communication skills
- Exceptional interpersonal and customer service skills
- Ability to remain organized and deliver accurate results in a work environment with rapidly shifting priorities
- Strong analytical skills
- Demonstrated knowledge of Microsoft Office SuitePreferred Qualifications
- Bachelor's degree in Agriculture or Business-related field#LI-OnsiteWe provide competitive benefits, unique incentive programs and rewards for our eligible employees:
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