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Administrative Assistant, C3 Skid Row - Los Angeles California
Company: The People Concern
Location: Los Angeles, California
Posted On: 04/25/2024
Administrative Assistant, C3 Skid Row
Los Angeles, CA, USA
Req #10922
Friday, January 26, 2024
About the People ConcernThe People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills& wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Position: Administrative Assistant
Reports to: Director
Status: Full-Time, Non-Exempt (Hourly), Non-Management
Location: C3 Skid Row 627 San Julian St LA
Hours: Mon-Fri 7:30am-4:00pm
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
Summary
The C3 Skid Row Outreach program is part of a county-wide street-based engagement effort in the Metro Los Angeles Area. C3 multidisciplinary outreach teams provide intensive case management services to the highest need homeless individuals living on the streets of skid row. The teams aim to identify, engage, and connect, homeless individuals to medical care, mental health care, interim and/or permanent housing, supportive services, and life-saving care.
The Administrative Assistant will assist the C3 Skid Row team with various duties including creating and organizing client databases, managing office needs, assisting clients, running reports, and assisting with data quality needs. Under the direct supervision of the Assistant Director, the Administrative Assistant will be responsible to create detailed reports of all clients being served, provide detailed note taking during coordination meetings, and assist in tracking of all outcomes.
Essential Duties & Responsibilities
1. Assist Director and Assistant Director with managing data quality needs for outreach case management teams funded by the Department of Health Services (DHS).
2. Attend meetings to act as note-taker for multiple agencies working on shared initiatives.
3. Run data quality reports in electronic databases including CHAMP and HMIS
4. Audit electronic and physical client charts
5. Compile and organize client data for tracking purposes
6. Order office supplies, medical supplies, and manage inventory
7. Assist with managing staff training calendar for department new hire orientation
8. Help to direct clients when necessary
9. Pick up supplies and equipment from other TPC offices on a weekly basis
10. Reconcile and submit financial reports
11. Support with the receiving, and sorting of mail.
12. Proofread written communication and documents when directed
13. Assist in the preparation of power point, excel and other documents
14. Collect and input monthly statistics and outcomes
15. Compile safer drug use supplies and kits for outreach teams to distribute.
16. Other duties as assigned
Qualifications
1. High School diploma or GED and at least two years' Administrative/Office experience
2. Detail oriented with excellent time management, organizational, written, verbal, and computer skills, with exceptional phone etiquette
3. Extensive knowledge of Microsoft Excel, Outlook, Sharepoint, etc.
4. Interest and comfortability being a part of a social service team working with clients with complex barriers (severe mental illness, chaotic substance use, etc.).
5. Belief in providing excellent client care in a "whatever it takes" clinical setting. This includes a belief in "harm reduction" approaches.
6. Knowledge of office management systems and procedures
7. Bilingual English and Spanish preferred
8. Knowledge of CHAMP and HMIS preferred
9. Experience with managing data quality (running reports, organizing data, etc.
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
1. Maintain a safe work environment and confidentiality at all times.
2. Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
3. Organize and prioritize multiple activities to meet all external and internal deadlines.
4. Maintain professional demeanor that reflects positively on the agency.
5. Demonstrate respect and courtesy toward others.
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
* Medical Insurance
* Vision Insurance
* Dental Insurance
* Retirement Planning (403b)
* Paid Holidays
* Paid Vacation Days
* Paid Sick Days
* Employee Assistance Plans (EAP)
* TELUS Health
* Flexible Spending Account (FSA)
* Basic Life / Accidental Death & Dismemberment (AD&D)
* Voluntary Short- and Long-Term Disability
* Voluntary Pet Insurance
* Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
* The People Concern University & Certificates
* Corporate Discounts
6. Able to thrive in a work environment emphasizing teamwork and collaboration.
7. Respond in a timely manner in all aspects of communication.
8. Work with minimum supervision.
9. Perform other duties as assigned.
Equal Opportunity EmployerThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
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