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Senior AI Technical Product Manager - San Jose California
Company: Cisco Location: San Jose, California
Posted On: 04/23/2024
Who You'll Work With We are seeking an experienced Senior AI Technical Product Manager responsible for web customer service delivery and engaging our customers. You will work closely with our Engineering, Product Management, Marketing, Support, Sales, Strategy, Customer Experience, Finance, Legal and Operations teams to support or customers success in the pre and post sales motion. What You'll Do This pivotal role contributes to our commitment to providing timely and exceptional AI Program and Solutions delivery. Additionally you will take a lead in handling partner concerns through coordination between the Customer, CX, and Engineering when large production issues occur to ensure swift resolution as the business units' representation. Our goal is to deliver high-value products/solutions to our customers! - Coordinate all aspects of product management for AI delivery, encompassing concept, design, production, testing, forecasting, cost, promotion support, and end-of-life, while ensuring the delivery of both product and market requirements
- Understand the design and deployment of AI infrastructure solutions using Ethernet to support high-performance computing requirements.
- Collaborate with multi-functional teams to understand AI workload requirements and develop infrastructure solutions tailored to meet those needs.
- Responsible for the strategic management and implementation of marketing activities, including research, planning, and execution, to deliver the operating plan and achieve growth objectives such as market share, revenue, profit, and return on investment across all business channels and key customer categories
- Work with executives and business line partners to define the problems to solve with AI. Develop AI product roadmaps and timelines and help prioritize and rank the solutions, develop project plan.
- Implement and manage enhanced Ethernet technologies to improve network performance and reliability.
- Understand Priority Flow Control (PFC) settings to prioritize critical traffic and ensure efficient data transfer across the network.
- Optimize network and server configurations for maximum throughput, low-latency communication, and scalability.
- Develop a comprehensive governance and review cadence with customers and internal partners to ensure measurable improvements and positive customer impact, including but not limited to Quarterly Executive Reviews and Monthly Executive Meetings focused on assessing quality, delivery, and critical initiatives
- Lead customer delivery engagements and/or provide partner support for large scale solutions and sophisticated issues through deep technical expertise.
- Effectively engage with Engineering and other relevant teams to address sophisticated problems, identify serviceability issues, and collaborate towards resolving them while understanding the product's use case and maintaining technical communication with engineering teams.
Who You Are Basic Qualifications: - 5+ years' experience in designing, implementing, and managing AI infrastructure solutions.
- 8+ years' experience as a Product Manager in networking, hardware, software, web, or marketing, AI cloud technologies or products.
- 5+ years' experience in enhanced Ethernet technologies
Preferred Qualifications: |
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