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IT Application Software Development Manager - San Diego California
Company: Disability Solutions Location: San Diego, California
Posted On: 04/20/2024
Job Title:IT Application Software Development ManagerLocation:Carmel ValleyWhat you'll do:Western Alliance Bank Technologies performs a critical partnership of key banking products and services for our financial services clients. This position will lead a technical team of -10 onshore and offshore technicians responsible for delivering on a backlog of software development and maintenance of multiple platinum applications. This role leads the evolution of technical roadmaps, implementation of key programmatic efficiencies, and supporting regulatory/compliance reviews. Key to this role includes a focus on managing proper architecture and sustainability guidelines including the establishment of application standards, developer handbooks, and documentation that support ongoing federated development for enterprise-wide job scheduling, batch file creation, and file exchange outside self-managed team. This position also acts as the key technical liaison with internal and external product and client management groups who seek development of their applications to evolve the product offering that grow and serve their customers base. This position is required to closely partner with an L2 Operational Support team keeping them up to speed on critical business process documentation and training on new technical implementations so they may best support incident and services requests related to the relevant IT applications.What we are looking for: Responsibilities: - Leading development efforts for both on/offshore teams with a focus on features enhancements, implementations, and application efficiencies.
- Establish key processing controls and alerting - then collaborate with operations, development and engineering teams to make ongoing application efficiencies a reality.
- Promote the adoption of critical IT applications including the participation of technical roadmaps and features prioritization that add value.
- Manage 8-10 key IT platforms including ongoing orchestration of their health, efficiency, and service availability to development and business teams.
- Sponsor integration opportunities including federated development activities with multiple lines of business development teams.
- Manage the intake of all new development requests and prioritizes them in a roadmap in alignment with annual goals.
- Lead activities intended to troubleshoot, research, and resolve major defects, questionable functions, errors, and inconsistencies in systems functions, outputs, and content.
- Create easy to understand software documentation for operations and business teams so everyone is on the same page about technical data flows and linkages.
- Establish key relationships across IT including a peer network of critical SME contacts whom the team can rely upon to escalate complex issues which may require development to resolve.
- Provide support guidance and direction for engineers including career planning and assigning challenging work which keeps everyone growing.
- Foster a department of excellence where engineers are self-starters and see the value they bring to the overall success of the bank.
- Hold up exemplary service to all stakeholder groups including clients and business partners.
- Recognize opportunities for improved process or procedures & act on them.Qualifications:
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