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Cabins Front Desk Supervisor, Tenaya Lodge At Yosemite - Fish Camp California
Company: Delaware North Location: Fish Camp, California
Posted On: 04/19/2024
The Opportunity -Delaware North Parks and Resorts is seeking a full-time Front Desk Supervisor to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests. -If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.Pay$20.00 - $22.00 / hour Information on our comprehensive benefits package can be found at Life at Tenaya at YosemiteEmbark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day. - Close Proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest
- Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more!Perks at Tenaya at Yosemite
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meals in our employee dining room
- Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles
- Employee discounts - 20% off food and beverage and 30% off retail
- Referral bonus - earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide*Available for full-time, year-round team membersResponsibilities -
- Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
- Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
- Implement policies, procedures, and service standards in conjunction with management
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
- Coordinate with housekeeping department
- Operate company vehicles for transportation across the property as neededQualifications -
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