Senior Technical Support Engineer REMOTE - San Diego California

Company: Vets Hired
Location: San Diego, California
Posted On: 04/19/2024

About the job Senior Technical Support Engineer REMOTE
What You Will Be Doing
We are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team.
What You Need for this Position

• Excellent Customer Support skills, e.g. customer facing oral and written communications, managing hot customers, troubleshooting complex system problems
• Linux/Unix triage skills
• Networking triage skills (networking, and networked storage technologies)
• Scripting (e.g. shells, Bash, Perl, Python)
• Expertise in Backup Applications (e.g. Backup Exec, Commvault, IBM Spectrum Protect, NetBackup, Oracle RMAN, Veeam)
• BA/BS in Computer Science or Technology preferred (or equivalent work experience) What's In It for You
  • 3 weeks Vacation/PTO
  • 6 days of sick time
  • Medical
  • Dental
  • Vision
  • non-matching 401k More...

        

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