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Retail Operations Manager - Located in Norman Y. Mineta San Jose International Airport - Fremont California
Company: Hudson Group Location: Fremont, California
Posted On: 04/18/2024
Located in Norman Y. Mineta San Jose International AirportGrow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.What we will offer you: - Competitive Salary of: $60k - $65k
- Daily Pay- Get your money as you earn it
- Hudson PerkSpot Discount
- 20% Hudson Employee Discount
- 50% Hudson Food and Beverage Discount
- Paid Time Off
- Personal and Parental Leave Programs
- Medical, Dental & Vision Insurance
- Company Paid Life Insurance
- Employee Recognition Programs
- Advancement and Growth Opportunities
- On-going Training & DevelopmentThis Operations Manager Job Is For You, If You Enjoy:
- Assisting the General Manager in executing the day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation
- Helping to promote an overall corporate image of excellence through strong work ethic, leadership by example
- Providing consistent delivery of excellent customer service and store visual presentation
- Working at San Jose International AirportYour Team is counting on you as an Operations Manager to:
- Provide flexibility to work any shift, any day of the week, including weekends & holidays
- Work a full-time scheduleOperations Manager Job Responsibilities:
- Assist the General Manager in maximizing sales and profits by meeting and exceeding sales budgets while minimizing shrink.
- Assists the General Manager in recruiting and developing quality staff at all levels. Provides input to location succession planning.
- Provides leadership, effective management and training for staff.
- Ensures communications from home office and the General Manager is delivered to all staff levels.
- Ensures full adherence to all company policies and procedures.
- Implements and enforces controls that protect the company's assets from internal and external shrink.
- Ensures over-all floor coaching and supervision is delivered consistently to ensure excellent customer service.
- Completes on a timely basis all administrative work as assigned by the General Manager, (i.e. scheduling, back office administration).
- Performs daily/ weekly operational audits.
- Ensures adherence to all promotional programs and reports deficiencies in compliance to the General Manager.
- Demonstrates excellent product knowledge and visual merchandising skills
- Performs daily inspections in each store to ensure company standards in visual presentation, stock replenishment and housekeeping are maintained.
- Fulfills all responsibilities of General Manager in his/her absence including responsiveness to landlord and home office requests.Required Qualifications:
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