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General Manager - Maumelle Arkansas
Company: DND Groups, Inc. Location: Maumelle, Arkansas
Posted On: 05/09/2025
Location 104 Carnahan Dr, Maumelle, Arkansas 72113 Description DND Groups is a privately held franchise management company and home to more than 62 quick service restaurants nationwide, proudly representing 5 internationally recognized brands: Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Groups was recently named one of the Top 200 Restaurant Groups by Nation's Restaurant. We are eager to bring aboard a growth-minded leader to manage this Zaxby's location in Maumelle, Arkansas. Responsibilities - Building and developing a trusted team, guiding and supporting crew members and shift leaders.
- Maintaining a positive working relationship with all restaurant staff to maximize employee morale, productivity, and efficiency.
- Hiring, training, and developing shift managers and conducting formal employee performance reviews.
- Ensuring that the team is equipped to provide an excellent guest experience in all areas.
- Utilizing the restaurant's profit & loss to optimize sales and profit by analyzing COGS and taking corrective action if necessary.
- Maintaining inventory, projecting changes in demand throughout the year, and adjusting labor accordingly.
- Ensuring that the restaurant is properly staffed to drive sales volumes by preparing crew members' schedules and approving schedules completed by assistant managers.
- Responding to customer complaints promptly and appropriately to ensure customer satisfaction and identify areas for improvement.
- Organizing and implementing local restaurant marketing, incorporating regional and national promotions to increase sales.
- Exercising good judgment in decision-making and reporting issues to the district manager.
Qualifications / Skills - Minimum of 3-5 years of restaurant management experience required; quick service restaurant experience strongly preferred.
- High School diploma or equivalent required.
- Strong sense of urgency, ability to thrive under pressure, and motivate a team in a fast-paced environment.
- Strong customer service skills and the ability to engage with a diverse team and customer base.
- A proven track record of effective management demonstrated by previous COGS and labor management.
- Detail-oriented with the ability to oversee and balance all aspects of a fast-paced and dynamic restaurant.
- Ability to stand for long periods and lift up to 50 pounds is necessary.
Benefits and Compensation |
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