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Patient Service Specialist - Kingman Arizona
Company: Banner Physical Therapy Location: Kingman, Arizona
Posted On: 05/02/2024
Overview Patient Service Speicalist Kingman, Arizona Job Description When patients enter our center in Kingman, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. - Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Schedule: - Center Location: 2120 Airway Ave, Kingman, AZ, 86409
- Type of Employment: Full Time
- Hours: M-F -
- Starting at $17/hour - more based on experience
Responsibilities Responsibilities We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players. In this role, typical responsibilities include the following: - Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
- -Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
Qualifications Minimum Qualifications: - High School Diploma or GED required
- 1 Year of Medical Office Experience
Preferred Qualifications: - 1 Year of Front Desk Experience
- Insurance Verification Experience -
Physical Requirements: |
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