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Auto Physical Damage Desk Appraiser - Phoenix Arizona
Company: The General Location: Phoenix, Arizona
Posted On: 04/28/2024
Investigates and maintains auto physical damage claims. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. You will report to a Manager, Adjusting Services.Position Compensation Range:$55,000.00 - $90,000.00Pay Rate Type:SalaryCompensation may vary based on the job level and your geographic work location.Job DescriptionResponsibilities: - Write estimates off of photos, including supplements
- Interpret and apply a variety of claim and coverage applications and differences including 1st and 3rd party claims, multiple policy types, and endorsements
- Interpret facts of loss and apply to damages to identify cause and origin, damage types, and fraud indicators
- Perform repairability decisions including obtaining vehicle and salvage values
- Negotiate positive outcomes with internal and external customers
- Manage work inventory to meet established goals
- Support decisions through proper file documentation and communication
- Manage your files, making independent decisions and recognizing when assistance is needed
- Provide all parties with claim process and status; answer questions or redirect to other areas
- Collaborate as a subject matter expert and technical resource on process and claim resolution with internal and external partners
- Maintain relationships with vendor networks and peers in other departmentsRequirements:
- Minimum of 2 years of experience in vehicle estimating or similar insurance industry knowledge
- Initiative-taking; ability to work independently and collaboratively with team members
- Experience with an Electronic Estimating System (i.e., CCC, ADP, Mitchell)
- A working knowledge of Microsoft Office required (Word, Windows, and Excel)
- Must have and support valid driver's license and appraiser licenses (where required)Additional Job InformationIn this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home. You must reside within a 50-mile radius of the following offices: Madison, WI (53783), Eden Prairie, MN (55343), Denver, CO (80112), Nashville, TN (37214), St. Joseph, MO (64507), Keene, NH (03431), Phoenix, AZ or a 30-mile radius of Boston, MA (02110).Internal candidates are encouraged to apply regardless of location and will be considered by us based on the needs of the role.#LI-Remote
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