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5282 - Information Technology Support Engineer - Tucson Arizona
Company: Pima County, AZ Location: Tucson, Arizona
Posted On: 04/23/2024
Salary: $66,536.00 - $93,150.00 Annually Location : Tucson, AZ Job Type: Full Time Job Number: 2024-00379 Department: County Attorney Division: PCA INFO SYS Opening Date: 03/15/2024 Closing Date: Continuous FLSA: Exempt Position Description Salary Grade: 15 Pay Range Hiring Range: $66,536 - $79,843 Annually Full Range: $66,536 - $93,150 Annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The Pima County Attorney's Office (PCAO) is seeking an Information Technology Support Engineer to be a member of our Information Technology Division, and join our supporting efforts of a multitude of different projects within PCAO. This role involves close cooperation and coordination across the entire PCAO IT Division, with a particular focus on leading and participating in the installation, configuration, troubleshooting, and maintenance of the computing or communications center environment within the PCAO Department. The prospective candidate will have a strong background in network administration and troubleshooting, as well as experience with Microsoft Azure and Office 365 administration and network security. Duties/Responsibilities (Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the manager/director.) Conducts systems analysis to identify processes, work, and information flow, and develops systems and applications for more efficient and effective operations; Assists and coordinates with other County departments in identifying and defining program elements and specifications of systems development; Designs, programs, operates, maintains, tests, and refines specialized computer systems; Reviews support systems and prepares purchasing recommendations; Assists in the departmental, divisional, and operational planning, direction, and administration; Attends various administrative meetings to provide specialized technical expertise; Installs configures, and tests various types of operating systems and hardware for departmental minicomputer and LAN systems; Installs and configures system peripherals, such as disk sub-systems, tape backup systems, controllers, network interface boards, backup systems, and other related systems and peripherals; Makes effective recommendations concerning LAN microcomputer strategies to the department concerning systems acquisitions, enhancements, and upgrades; Evaluates operating system and application software for multi-user systems; Conducts diagnostic tests on hardware, cabling, peripherals and software; Conducts technical analysis of capacity, response time, and workload and makes systems growth projections; Defines and controls systems security. KNOWLEDGE & SKILLS: Knowledge of: - applications, operating principles, and capabilities of micro/mini-computer hardware and software;
- principles and techniques of systems analysis and design, and file organization as applied to data processing;
- problem-solving, flowcharting and structured programming;
- computer documentation methods;
- minicomputer, microcomputer, LAN operating systems, and cabling systems. Skill in:
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