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Area Manager of Education - Anchorage Alaska
Company: Alaska Dialysis Location: Anchorage, Alaska
Posted On: 04/20/2024
The Manager of Education provides direction, leadership and support to clinic management and staff of the in-center hemodialysis and home dialysis programs. The Manager will ensure new staff are oriented and trained consistent with clinic policies. In collaboration with the Director of Operations, and Clinic Managers/Facility Administrators, the Education Manager will ensure all staff receive standardized, competency-based training that supports the mission, vision, core values and customer service philosophy.DUTIES AND RESPONSIBILITIES - Ensures all clinical staff meet required qualifications for position held and perform duties.
- Evaluates Clinic Manager, clinical, technical and support staff's educational needs and identifies knowledge/skill deficits.
- Orient, mentors and coach Clinic Managers/Facility Administrators in education programs and operational readiness in accordance with policy/procedure
- Plays active role in onboarding and welcoming of new staff and provides clinical education of new hires.
- Provides educational support to Clinic Managers/Facility Administrators and staff to ensure their knowledge of and ability to comply with industry standards of care and the Conditions for Coverage.
- Ensures documentation is complete on all new staff orientation/training. Reports results during QAPI monthly and ensures staff that are not in training compliance per CMS conditions for coverage are scheduled appropriately in the facility.
- Provides clinic based in-service programs as needed or requested.
- Trains new and existing staff according to the standards of practice set by the clinical Policies and Procedures (P&P).
- Coordinates and conduct theory class training, charge nurse training, and preceptor training programs as directed.
- Provides oversight to ensure all staff meet or exceed basic competency training programs as well as mandatory in-services.
- Collaborates with technical services (Biomed) to oversee technical training is being completed, reinforce best practices per policy, procedure, and manufacturer IFU, and tracks technical training/competencies.
- Tracks all licensures and certifications ensuring only staff in compliance with CMS conditions for coverage are scheduled in the facility.
- Organizes, leads, and document annual skills testing for staff.
- Participates in and contributes to monthly QAPI, conference calls, team meetings and educational programs.
- Supports indirect patient care (IPC) on new hire and incumbent staff training.
- All other duties as assigned.Operational Readiness
- Remains current with US Renal Care policies and procedures as well as CMS Conditions for Coverage.
- Knowledgeable of and remain current with dialysis specific federal, state, local laws, and regulations.
- Provides clinical leadership and consistently demonstrates a commitment to excellence and effective problem solving.
- Effectively communicates expectations; accepts accountability and holds others accountable for performance.
- Assists with developing, implementing, and monitoring of clinical, and education policies and processes.
- Develops program specific educational tools in conjunction with Senior Leadership if skills/knowledge deficits are identified.
- Routinely and consistently communicates with the Medical Director to discuss staff education and training.
- Maintains a positive and collaborative relationship with physicians, state agencies and the community.
- Communicates policy/procedure revisions and dissemination of new and revised policies as necessary to all staff.
- Remains knowable and understands the function and safe operation of water treatment equipment and related mechanical and electrical systems.
- Be familiar with all emergency equipment and emergency operational procedures.
- Uses appropriate safety measures including personal protective equipment as necessary.EDUCATION AND REQUIRED CREDENTIALS
- Graduated from an accredited Registered Nurse program with current state license
- CNN and/or BSN certification preferred
- BCLS instructor certification required or to be acquired within 60 days EXPERIENCE AND REQUIRED SKILLS
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