Client Service Representative (Temporary Full-Time) - Birmingham Alabama

Company: Guidehouse
Location: Birmingham, Alabama
Posted On: 05/08/2025

Patient Account Representative
Travel Required :
Customer Service duties may include, but are not limited to, the following responsibilities:
Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner.
Facilitate resolution by referring the matter to the issue/content expert.
Resubmit Corrected Claims and supporting documentation as need for the patient experience.
Communicate with other organizational departments to ensure proper handling of patient accounts.
Advanced computer skills, knowledge of medical terminology, PC applications, and math/bookkeeping skills.
1 - 3 years related or general knowledge of payor-specific or medical specialty billing
- Bilingual (English/Spanish)


Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- 401(k) Retirement Plan
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Corporate Sponsored Events & Community Outreach
- Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. More...

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