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Night Stocker - Janesville Wisconsin
Company: Hy-Vee Food Stores Location: Janesville, Wisconsin
Posted On: 05/17/2024
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Night Stocker Department: Grocery FLSA: Non-Exempt General Function: Unloads product, opens containers, stocks shelves, and rotates product where necessary. Core Competencies -
Partnerships -
Growth mindset -
Results oriented -
Customer focused -
Professionalism Reporting Relations: Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Night Stock Manager Positions that Report to you: None Primary Duties and Responsibilities: -
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. -
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. -
Makes an effort to learn customer's names and to address them by name whenever possible. -
Assists customers by: (examples include) -
Escorting them to the products they are looking for -
Securing products that are out of reach -
Loading or unloading heavy items -
Making note of passing along customer suggestions or requests -
Performing other tasks in every way possible to enhance the shopping experience -
Answers the telephone promptly when called upon and provides friendly helpful service to customers who call. -
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. -
Unloads trucks, opens containers, stocks shelves, runs overstock on risers and rotates product. -
Monitors for miss-picked items, reviews product outs, wrong deliveries, etc. -
Organizes stock for greatest efficiency, cleans and restocks damaged items. -
Tags the shelves with overstock in the back room and understock drawers. -
Reports all new or different items for the scanning coordinator for input into the system. -
Maintains strict adherence to department and company guidelines related to personal hygiene and dress. -
Adheres to company policies and individual store guidelines. -
Reports to work when scheduled, on time, and works the scheduled number of hours. Secondary Duties and Responsibilities: -
Assists in other areas of store as needed. -
Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics: -
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. -
Must be able to solve arithmetic calculations involving fractions, decimals, and percentages. -
Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing. Education and Experience: High school or equivalent experience. Six months or less of similar or related work experience. Physical Requirements: |
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