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Retail Sales Representative - Waukesha Wisconsin
Company: TCC Wireless Location: Waukesha, Wisconsin
Posted On: 05/16/2024
Retail Sales Representative JOB DESCRIPTION Part-Time Retail Sales Representative T-Mobile Premium Retailer - TCC Wireless Make up to $20+/hour all in! Base pay and commission! The Retail Sales Representative enjoys a fast-paced and high energy environment. As a Retail Sales Representative you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out - from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long lasting relationships and meaningful connections with not only your customers, but your business colleagues as well. Essential Functions: Must be able to perform the essential functions of the position with or without reasonable accommodation. - Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
- Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics.
- Builds relationships with TCC Wireless employees and customers across all channels of the business.
- Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
- Ensures compliance with all company policies and procedures.
- Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
- Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
- Retail Sales Representative is responsible for achieving assigned performance metrics. Minimum Qualifications:
- High School Diploma or GED
- Minimum 6 months experience in retail and/or sales with a strong customer focus
- Legally authorized to work in the United States
- Ability to work nights, weekends, and holidays in a retail environment
- Professional, energetic, honest, patient and empathetic
- Ability to problem solve, analyze results, plan for the future, and make good decisions
- Excellent written, verbal and interpersonal communications skills
- Reliable transportation
- Must be able to stand for long periods of time on the sales floor
- Must be able to move and/or lift up to 25 pounds Benefits Offered:
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