Collections Customer Service Representative - - Plano Texas

Location: Plano, Texas
Posted On: 05/15/2024

Amazing opportunity for Customer Service Representatives!



Do you enjoy company outings and an incentive base environment?

Have you ever dreamed of working for a top fortune 100 company?

Are you motivated to take your skills and launch them to new heights?

If so, a global organization based in Plano is seeking you!



The duties include daily client interaction and customer service.



The outstanding features are:

- On-site Representative to assist & support you through your career growth

- A positive, team oriented and fun work environment

- Temp-to-Perm position with opportunity for internal advancement





Requirements & Preferences: 1-2 years call center experience, preferably in collections. Job duties: Open customer accounts and maintain customer records by recording account information. Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Will be responsible for contacting customers regarding accounts that are past due in order to collect either the funds owed or the collateral. Collecting multiple payments on past due accounts.



An overall understanding and ability to overcome objections and use the persuasive ability to continue to request payment as well as use a consultative approach to identify the implications of being in collections.



Don't wait! Apply today!

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status. More...

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